FAQ

Shipping

We dispatch every order within 24 hours. Standard delivery is free on orders over €40 and typically arrives in 2–5 working days across Europe.

Are your products vegan and cruelty-free?

Always. Every VÉYA formula is 100% vegan and never tested on animals. We're also free from parabens, sulphates and synthetic fragrance.

Are they suitable for sensitive skin?

Yes — our formulas are dermatologist-tested and designed to be kind to skin. Introduce active products (like retinol or acids) gradually.

How do I choose the right products?

Start with a cleanser, a serum for your main concern, a moisturizer and an SPF. Browse by category, or email us for a free routine recommendation.

What payment methods do you accept?

All major cards, PayPal and Klarna (pay in 3, interest-free).

What is your returns policy?

Not in love? Return any item within 30 days for a full refund.